ParkMate Privacy Policy

ParkMate provides a mobile app that helps users find parking zones, view and share parking availability reports, receive alerts, manage parking timers, and access related account features.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use the ParkMate app and related services.

1. Information We Collect

• Account information such as your name, email address, login credentials, and authentication data.
• Approximate or precise location data when you allow location access.
• Parking reports, claims, flags, activity feed data, and reputation metrics.
• Push notification tokens, device identifiers, and notification interaction data.
• Device type, operating system, app version, crash logs, and performance diagnostics.
• Locally stored app data such as login session state, timers, and cached report data.

2. How We Use Information

• Create and manage your account.
• Show nearby parking zones, live reports, directions, and app activity.
• Send alerts, reminders, and service notifications.
• Improve app reliability, security, and performance.
• Detect fraud, spam, abuse, and inaccurate reporting.
• Comply with legal obligations.

3. Sharing and Providers

We may share information with providers that help operate ParkMate, including hosting, authentication, analytics, crash reporting, notification, and mapping providers. We may also share information when required by law, to protect rights or safety, or in connection with a merger, acquisition, financing, or sale of assets.

4. Retention and Security

We retain information for as long as reasonably necessary to provide the service, maintain account functionality, support safety and moderation, meet legal obligations, resolve disputes, and enforce our terms.

We use reasonable administrative, technical, and organizational measures to help protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

• Access or update account information where available.
• Disable location permissions or notifications in your device settings.
• Delete the app and local app data from your device.
• Request deletion of your account and associated personal information by contacting us.

6. Contact Us

If you have questions or requests about this Privacy Policy, contact us at:

ParkMate
support@getparkmate.app
Melbourne VIC, Australia